PCP /HP CLAIMS
Why Can You Claim?
There are a multitude of different reasons how and why car finance has been mis-sold by dealers and lenders. As regulated financial institutions they must clearly and fully explain to you the deal you’re being offered so that you can understand the benefits, financial implications and drawbacks of the product on offer before making an informed decision.
Here's Where They Went Wrong...
Hidden Commissions
Many lenders, intermediaries and dealers have been paid commissions to sign customers up to PCP and HP agreements when they might not have been either affordable or advisable for the customer. This fee was then added onto the overall cost of the loan and paid by the customer without their knowledge. This practise is highly unethical and has subsequently been banned.
Inflated Interest
Not only have lenders failed to explain the commissions they received from selling to you they have been actively incentivised to sell you unnecessarily high interest rate loans and have been rewarded for doing so. Consumer law states you should be provided with all of the information you need to make an informed decision, and this has not been the case for millions of customers.
Inadequate Checks
On a widespread basis customers were offered car finance that on face value they should have been declined for on account of having inadequate credit ratings. This oversight has led to expensive products being sold to people that arguably can’t afford them causing further and unnecessary financial hardship on a massive scale, leading to car finance claims. Regulated finance providers have a duty of care that they’ve broken.